Resources
We've put together practical, plain-English guides on the topics families ask us about most. Browse below — and if you have questions, we're always happy to talk.
It can be hard to know when a loved one's needs have changed. This guide covers the early signs to look out for, how to start the conversation, and what your options might be.
Read guideThe care system can feel bewildering. This overview explains the key organisations involved, how assessments work, and what rights your family has throughout the process.
Read guideMany families face this difficult choice. We walk through the key factors to consider — from safety and wellbeing to cost, practicality, and your loved one's own wishes.
Read guideVisiting a care home for the first time can feel overwhelming. This checklist-style guide helps you ask the right questions and spot the signs of a truly good home.
Read guideCare home costs are significant, and the funding landscape is complex. This guide explains self-funding, local authority support, NHS Continuing Healthcare, and what to watch out for.
Read guideHospital discharge can feel rushed and confusing. This guide explains your rights, what the hospital must provide, and how to make sure the transition home is safe.
Read guideLPA is one of the most important documents a family can put in place — but many leave it too late. This guide explains what it is, why it matters, and how to get started.
Read guideNHS Continuing Healthcare can fund the full cost of care for those with complex health needs — but many families don't know it exists. Find out how to apply and what to expect.
Read guideA dementia diagnosis affects the whole family. This compassionate guide covers what to expect at different stages, how to communicate, and where to find specialist support.
Read guideOur guides cover the most common situations, but every family is different. If you'd like to talk through your specific circumstances, we're here to help — free of charge.